What Are Cloud Communications?
Cloud communications occur in a hosting environment that provides servers, storage, data security, email, backup, data recovery, voice, and other communication resources. Basically, cloud communications are internet-based communications. The cloud’s environment is instant, flexible, scalable, and secure.
Cloud communications providers own and maintain servers, giving access to all the above through their services. Customer costs are lowered when utilizing cloud communication services because they are hosted, managed, and maintained by the provider.
For the purpose of this article, cloud communications cover methods such as voice, email, chat, video, and other collaboration efforts all integrated together in one application to eliminate communication lag, offer greater productivity, and bring people together from anywhere on nearly any device.