Mountainland Head Start, Inc. is a private, nonprofit corporation established in 1978. Mountainland promotes school readiness by enhancing young children’s social and cognitive development through educational, health, nutritional and social programs. It supports more than 800 elementary school students and families in Utah, Juab and Wasatch counties.
In 2007, Mountainland Head Start had a dozen office locations from American Fork to Nephi, Utah. Different telecom providers serviced each branch location, which made it difficult to streamline phone and Internet support between offices. Additionally, having multiple providers increased expenses and added unnecessary complexity to Mountainland’s communications systems.
To simplify cost and unify its telecom systems and infrastructure, Mountainland sought consolidation to a single provider to service all its locations. Mountainland chose Veracity Networks to provide Internet and phone services with DSL MPLS lines, analog lines, Voice Over IP (VOIP), and fiber-optic services. This local telecom transition saved Mountainland 50 percent in overall costs, while also providing a robust analog backup. With an average of 100 phone calls per day from parents seeking support for their children, Veracity’s reliable network and traditional copper lines gave each Mountainland office the secure infrastructure and cost-effective offering needed to effectively reach employees, students and families. This unified telecom approach allowed Mountainland to continue its daily tasks uninterrupted, free from the frustration of dealing with multiple telecom vendors and disconnected telecom services.
“Veracity Networks has demonstrated that its offerings can expand as our company’s services continue to grow,” said Kalani Graham, Technology Specialist of Mountainland Head Start. “As Veracity continues to offer industry-leading products, we are able to utilize these new technologies to improve our own infrastructure and reach our students, their families and the community. We appreciate the hard work Veracity has made to ensure Mountainland Head Start’s telecom success and dedication to continually evolve.”