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Voice, text, fax, and HD video conferencing

Plans & Pricing

Starting at $15/month

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Fiber-optics for Your Business

Only the best for your business' needs

That's 10,000 Mbps!

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Business solutions for voice, data, and video

Job Description:
The order processor is responsible for creating a smooth transition from sales to the provisioning and ordering of services. Must be detail and customer oriented.

Responsibilities:
--Verify that information in the Management System matches our signed contracts
--Check for matching term lengths, signatures, and products
--Verify authorized personnel have signed all official paperwork associated with the customer account and that the paperwork is entered into VCMS
--Enter product information into VCMS
--Verify accuracy of third party vendor circuit contracts by checking for correct signatures, term lengths, and addresses
--Check authorization letters for accuracy and completeness to enable our team to port phone numbers from other carriers smoothly
--Make sure all other requisite documents are entered into VCMS
--Conduct order review calls with the customer confirming products ordered and verifying addresses
--Use VCMS to assign the tasks to the appropriate project managers and techs so that the order can be completed
--Carry out any other required tasks for processing orders

Requirements:
--Ability to work in a fast paced environment and multi task
--Able to work well with others in a team environment
--Must be organized and detail oriented
--Customer service oriented
--Strong communication skills and a great attitude
--Able to use excel to do basic data manipulation tasks
--Experience with Centurylink products such as fiber, DSL, and copper analog products is a huge plus
--General telecom knowledge is also a big plus
--Able to clearly articulate and explain processes and concepts to others

Compensation: Hourly rate from $14-$19/hr DOE.

Please send all resumes with cover letters to This email address is being protected from spambots. You need JavaScript enabled to view it.

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