Meet all of your omni-channel customer communication needs. Veracity Contact Center can plug into SalesForce, add predictive analytics to optimize your operations or bring global control to your distributed sites and on-premise systems from the cloud.
Improve customer service with voice, email and chat channels with a unified cloud contact center
If you have 6 months of historical data in your existing ACD, CRM, IVR or another system, send us data and BroadSoft will demonstrate how you can achieve meaningful insights and improvements.
CC-One has solutions for small, medium and large contact centers – including multi-site and multi-outsourcer operations.
CC-One customers see an ROI in months from increased sales, efficiency, customer satisfaction, customer retention and increased productivity.
Veracity Contact Center helps sales and service contact centers of any size optimize their performance beyond cost reduction and efficiency to increasing positive business outcomes, and enables a graceful migration from premises to the cloud.