Order Processor

Job Description:
The order processor is responsible for creating a smooth transition from sales to the provisioning and ordering of services. Must be detail and customer oriented.

Responsibilities:
–Verify that information in the Management System matches our signed contracts
–Check for matching term lengths, signatures, and products
–Verify authorized personnel have signed all official paperwork associated with the customer account and that the paperwork is entered into VCMS
–Enter product information into VCMS
–Verify accuracy of third party vendor circuit contracts by checking for correct signatures, term lengths, and addresses
–Check authorization letters for accuracy and completeness to enable our team to port phone numbers from other carriers smoothly
–Make sure all other requisite documents are entered into VCMS
–Conduct order review calls with the customer confirming products ordered and verifying addresses
–Use VCMS to assign the tasks to the appropriate project managers and techs so that the order can be completed
–Carry out any other required tasks for processing orders

Requirements:
–Ability to work in a fast paced environment and multi task
–Able to work well with others in a team environment
–Must be organized and detail oriented
–Customer service oriented
–Strong communication skills and a great attitude
–Able to use excel to do basic data manipulation tasks
–Experience with Centurylink products such as fiber, DSL, and copper analog products is a huge plus
–General telecom knowledge is also a big plus
–Able to clearly articulate and explain processes and concepts to others

Compensation: Hourly rate from $14-$19/hr DOE.

Please send all resumes with cover letters to jobs@veracitynetworks.com