Network Operations Technician

Veracity Networks is looking for a Network Operations Technician to join our team!

JOB DUTIES/TASKS/RESPONSIBILITIES
• Resolve customer trouble tickets or escalate to Tier 2 within SLA
• Provide support for Engineering group during outages and maintenance windows
• Provision all new fiber portal devices

EDUCATION
• HIGH SCHOOL DIPLOMA/GED

REQUIRED EXPERIENCE
• Basic understanding of Networking (Required)
• 1 year of experience in related position(Preferred)
• Basic understanding of SIP(Preferred)
• Basic understanding of T1 Voice(Preferred)
• Basic TCP/IP understanding(Required)
• Excellent oral and written communication skills(Required)
• Able to work independently and efficiently meet deadlines(Required)
• Must have great customer service skills
• Must be self-motivated, detail oriented and organized
• Must be able to work well with other groups
STARTING PAY $15/HR DOE
BENEFITS INCLUDE: MEDICAL, DENTAL, LIFE, DISABILITY, 401K MATCH, GYM MEMBERSHIP, UTA CARD AND MORE.

Please send all resumes with cover letters to jobs@veracitynetworks.com